Mobile Associate, Store in Store - Retail Sales

Proactively engage with customers in high-traffic retail environments to educate them on T-Mobile solutions and drive sales through consultative selling techniques. Leverage digital self-serve tools during interactions and onboarding processes to deepen relationships and ensure customer satisfaction. Complete training on new products, systems, and the in-store experience while reviewing personal results and promotions to remain customer-ready. Partner with nearby locations to onboard customers, perform store operations including kiosk security, and manage price overrides for specialty offers. Follow up with customers to capture referrals and build loyalty, while continuously improving skills to exceed performance targets and support the connected world experience.