Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to demonstrate T-Mobile solutions and deepen relationships. Identify customer needs through consultative selling techniques, recommend wireless products, and guide users on utilizing the T-Mobile app for self-service. Complete training on store operations, products, and systems while reviewing personal results and promotions to remain customer-ready. Partner with nearby locations to onboard customers, perform skills practice, and manage opening/closing procedures including securing kiosk assets. Proactively reach out to prospects, follow up with existing customers, capture referrals, and execute price overrides for specialty offers.