Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to demonstrate T-Mobile solutions and drive sales. Identify customer needs through consultative selling techniques, recommend wireless products, and onboard customers to utilize the T-Mobile app. Complete training on new skills and systems, review personal results and promotions on the Hub, and partner with nearby stores for customer onboarding. Perform store operations including opening and closing procedures, secure kiosk assets, and practice skills for knowledge sharing. Reach out to potential customers to build relationships, capture referrals, manage Be Back processes, and apply price overrides for specialty offers.