Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, manage onboarding processes, and deepen relationships by capturing referrals and following up on Be Back processes. Perform store operations including opening and closing procedures, securing kiosk assets, and partnering with nearby locations for customer support. Review personal results and promotions daily to remain customer ready while building rapport with existing and potential clients.