Mobile Associate, Store-in-Store - Retail Sales
$37,440–$37,440 year
On-siteGreensburg, Pennsylvania, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through solution-based selling techniques, deepen relationships by guiding users toward the T-Mobile app, and capture referrals while managing Be Back processes. Perform store operations including opening and closing procedures, securing kiosk assets, and practicing skills with nearby teams. Partner with leadership to support account setup and device support, while reviewing personal results and promotions to remain customer ready.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Retail environment preferred
- At least 18 years of age
- Legally authorized to work in the United States
- Effective at balancing customer experience and performance goals
- Desire to be a part of the game-changing T-Mobile store team
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Competitive drive and confidence to succeed in a fast-paced sales environment
Desired Qualifications
- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Team Building
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