Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on app utilization, and follow up to capture referrals and manage Be Back processes. Complete daily store operations including opening and closing procedures, securing kiosk assets, and performing skills practice and knowledge sharing with nearby teams. Review personal results and promotions on the Hub to remain customer ready, while proactively prospecting to drive sales activity and exceed performance targets.