Mobile Associate, Store-In-Store - Retail Sales

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate and recommend wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on T-Mobile app utilization, and manage Be Back processes to capture referrals. Partner with nearby store locations for customer onboarding, perform opening and closing procedures including securing kiosk assets, and proactively prospect for sales activity. Complete ongoing training on products, systems, and processes while maintaining up-to-date knowledge of promotions and reference resources.