Mobile Associate, Store-In-Store - Retail Sales

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on utilizing the T-Mobile app, and follow up to capture referrals and manage Be Back processes. Complete training on in-store experiences, products, and systems while performing store operations, including opening/closing procedures, securing kiosk assets, and practicing skills with nearby teams. Review personal results and promotions daily to remain customer ready, proactively reach out for sales activity, and build rapport to exceed expectations.