Mobile Associate, Store-in-Store - Retail Sales
$34,320–$34,320 year
On-siteTemple, Pennsylvania, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, manage onboarding processes, and drive sales activity by following up on referrals and Be Back processes. Perform store operations including opening and closing procedures, securing kiosk assets, and practicing skills with nearby teams. Complete training on products and systems, review personal results and promotions, and build relationships to support the customer experience from account setup to device support.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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