Mobile Associate, Store-in-Store - Retail Sales
$37,440–$37,440 year
On-siteJefferson City, Missouri, United States
Job Summary
Proactively engage with customers in high-traffic retail environments to educate them on T-Mobile solutions and drive sales through solution-based selling techniques. Leverage digital self-serve tools during interactions and onboarding processes to deepen customer relationships and ensure satisfaction. Complete training on store experiences, products, and systems while maintaining readiness by reviewing personal results and promotions. Partner with nearby locations to onboard customers, perform store operations including opening and closing procedures, and manage kiosk assets. Follow up with customers to capture referrals, manage Be Back processes, and build loyalty. Perform price overrides for specialty offers and collaborate with leadership to support the customer experience from account setup to device support.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- At least 18 years of age
- Legally authorized to work in the United States
- Customer Satisfaction
- Effective at balancing customer experience and performance goals
- Desire to be a part of the game-changing T-Mobile store team
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Must be able to lift 50 lbs
Desired Qualifications
- Retail environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.