Mobile Associate, Store-in-Store, Retail Sales
$37,440–$37,440 year
On-siteWesley Chapel, Florida, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to demonstrate T-Mobile solutions and onboard users. Identify customer needs through consultative selling techniques, manage Be Back processes, and capture referrals while building rapport with existing and new clients. Complete training on products and systems, review personal results and promotions on the Hub, and partner with nearby stores to support onboarding and store operations. Perform price overrides for specialty offers, carry keys to kiosk cabinets, and secure assets. Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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