Mobile Associate, Store-in-Store, Retail Sales
$37,440–$37,440 year
On-siteFountain, Colorado, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, manage Be Back processes, and capture referrals while building rapport with existing and new clients. Complete on-the-job training, review personal results and promotions via the Hub, and partner with nearby stores to support onboarding and customer experience. Perform store operations including opening/closing procedures, securing kiosk assets, and executing price overrides for specialty offers.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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