Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction, while following up on referrals and managing Be Back processes. Complete training on products, systems, and the in-store experience to remain customer-ready, and partner with nearby locations to support onboarding and store operations. Perform opening and closing procedures, including securing kiosk assets, and proactively reach out to drive sales activity.