Mobile Associate, Store in Store - Retail Sales

Proactively engage with customers in high-traffic retail environments by using digital self-serve tools, educating clients on T-Mobile solutions, and recommending wireless products. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while managing Be Back processes and capturing referrals. Complete training on new skills, products, and systems to remain customer-ready, then partner with nearby locations to support onboarding and perform store operations including kiosk security and opening/closing procedures. Reach out to potential customers to drive sales activity and follow up to build loyalty with existing clients.