Mobile Associate, Store-in-store - Retail Sales
$40,560–$40,560 year
On-siteOtsego, Minnesota, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while managing onboarding processes and capturing referrals. Complete training on products, systems, and store operations, then partner with nearby locations to support account setups and device servicing. Perform store procedures including opening/closing duties, securing kiosk assets, and reporting lost items, while building rapport with potential customers to drive sales activity.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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