Mobile Associate, Store in Store - Retail Sales
$40,560–$40,560 year
On-siteBurbank Los Angeles County, California, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, manage onboarding processes, and build relationships to drive sales and capture referrals. Perform store operations including opening/closing procedures, kiosk asset security, and skills sharing with nearby locations. Review daily results and promotions on the Hub to remain customer-ready while following up on Be Back processes.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Retail environment
- At least 18 years of age
- Legally authorized to work in the United States
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
Desired Qualifications
- Retail environment
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