Mobile Associate, Store in Store - Retail Sales
$40,560–$40,560 year
On-siteChaska, Minnesota, United States
Job Summary
Proactively engage with customers in high-traffic retail environments to educate them on T-Mobile solutions, identify needs, and recommend wireless products using digital self-serve tools. Demonstrate value through solution-based selling techniques, deepen relationships by guiding customers to utilize the T-Mobile app, and capture referrals while managing Be Back processes. Perform store operations including opening and closing procedures, secure kiosk assets, and partner with nearby locations for customer onboarding. Review personal results and promotions daily to remain customer-ready and proactively reach out to drive sales activity.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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