Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while driving sales activity and capturing referrals. Complete training on in-store experiences, products, and systems; review personal results and promotions to remain customer-ready. Partner with nearby store locations for onboarding, perform store operations including opening/closing procedures, and manage kiosk asset security. Follow up with customers to manage Be Back processes and build loyalty with new and existing accounts.