Mobile Associate, Store-in-Store, Retail Sales
$37,440–$37,440 year
On-siteAvondale, Arizona, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, utilizing digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while driving sales activity and capturing referrals. Complete daily store operations including opening and closing procedures, kiosk asset management, and skills sharing with nearby locations. Review personal results and promotions on the Hub to remain customer-ready, partner with leadership for account setup and device support, and follow up on Be Back processes to build loyalty.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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