Mobile Associate, Store-in-Store, Retail Sales
$40,560–$40,560 year
On-siteEden Prairie, Minnesota, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate and recommend wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users to utilize the T-Mobile app, and capture referrals while managing Be Back processes. Perform store operations including opening and closing procedures, securing kiosk assets, and partnering with nearby locations for customer onboarding. Review personal results and promotions via the Hub daily to remain customer ready, and proactively prospect for sales opportunities to exceed performance targets.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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