Mobile Associate, Store in Store - Retail Sales
$40,560–$40,560 year
On-siteRichland, Washington, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction. Complete training on in-store experiences, products, and systems while reviewing personal results and promotions to remain customer-ready. Partner with nearby store locations to onboard customers, perform skills practice, and manage store operations including opening, closing, and securing kiosk assets. Reach out to potential customers to drive sales activity, follow up on referrals, and manage Be Back processes.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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