Mobile Associate, Store-in-Store, Retail Sales
$34,320–$34,320 year
On-siteClarksville, Tennessee, United States
Job Summary
Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through solution-based selling techniques, deepen relationships by guiding users on app utilization, and capture referrals while managing Be Back processes. Complete training on in-store experiences and products, review personal results and promotions via the Hub to remain customer-ready, and partner with nearby locations for onboarding support. Perform store operations including opening/closing procedures, kiosk asset security, and skills sharing with peers. Exceed performance targets by driving sales activity, building rapport with leadership teams, and providing exceptional service that meets quality metrics.
Required Qualifications
- High School Diploma/GED
- At least 18 years of age
- Legally authorized to work in the United States
- 6 months of customer service and/or sales experience
- Customer Satisfaction
- Effective at balancing customer experience and performance goals
- Team Building
- Retail Sales
- Competitive drive and confidence to succeed in a fast-paced sales environment
Desired Qualifications
- Retail environment
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