Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools and solution-based selling techniques to demonstrate T-Mobile products and services. Identify customer needs, recommend wireless solutions, and deepen relationships through meaningful interactions and the T-Mobile app. Complete training on in-store experiences, systems, and reference resources while reviewing personal results and promotions to remain customer-ready. Partner with nearby locations to onboard customers, perform store operations including opening and closing procedures, and manage kiosk asset security. Proactively reach out to drive sales activity, follow up on referrals, and manage Be Back processes to build loyalty with new and existing customers.