Mobile Associate, Store-in-Store - Retail Sales

Mobile Associate, Store-in-Store contribute to an energetic, high-traffic retail environment by engaging customers, educating on and demonstrating wireless solutions, and leveraging digital self-serve tools to onboard customers. Responsibilities include proactively interacting with a broad range of customers, identifying needs, applying solution-based selling techniques, staying customer-ready through ongoing learning, partnering with nearby stores to onboard customers, and handling store operations (opening/closing, keys, assets). The role emphasizes building relationships, delivering exceptional service, driving sales performance, and maintaining product knowledge across T-Mobile offerings. Requirements include a High School Diploma/GED and 6 months of customer service or sales experience; the role also highlights a broad set of customer-service and sales skills (coaching, communication, relationship building, leadership, product knowledge, referrals, satisfaction management, and a strong customer-centric mindset).