Mobile Associate, Store-in-Store - Retail Sales

Mobile Associate, Store-in-Store at T-Mobile engages customers in a high-traffic retail environment, educates on wireless solutions, demonstrates value of products, and builds relationships to drive sales. Responsibilities include proactive customer engagement, using digital self-serve tools, onboarding customers to the T-Mobile app, identifying customer needs, providing solution-based selling, completing in-store training, collaborating with nearby stores, handling store operations and asset security, and maintaining customer readiness through ongoing learning. Requires high school diploma or GED and 6 months of customer service or sales experience; 18+ and legally eligible to work in the U.S.; travel not required. Benefits include comprehensive health coverage, 401(k), stock grants, paid time off, parental leave, and employee discounts. The role emphasizes coaching, communication, and relationship-building skills, with pathways to growth and internal advancement.