Mobile Associate, Store in Store - Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships, and drive sales activity by following up on referrals and managing Be Back processes. Complete training on new skills, products, and systems while performing store operations, including opening/closing procedures and securing kiosk assets. Partner with nearby store locations to fully onboard customers and support account servicing from setup to device support.