Mobile Associate, Store-in-Store - Retail Sales
$37,440–$37,440 year
On-siteGreenville, South Carolina, United States
Job Summary
Proactively engage with customers in high-traffic retail environments by educating them on T-Mobile solutions, leveraging digital self-serve tools, and recommending wireless products. Identify customer needs, build rapport, and drive sales activity through consultative selling techniques while managing onboarding processes and capturing referrals. Partner with nearby store locations to support customer experiences, perform store operations including kiosk asset security, and review personal results and promotions to remain customer ready. Complete required training on products, systems, and processes while continuously improving skills to exceed performance targets and quality metrics.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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