Mobile Associate, Store-in-Store, Retail Sales

Proactively engage with customers in high-traffic retail environments, utilizing digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users on app utilization, and capture referrals while managing Be Back processes. Partner with nearby store locations to support onboarding, perform price overrides for specialty offers, and execute store operations including opening, closing, and securing kiosk assets. Complete required training on products, systems, and the in-store experience to remain customer-ready, while continuously improving skills to exceed sales targets and quality metrics.