Mobile Associate, Store-in-Store - Retail Sales

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while managing Be Back processes and capturing referrals. Complete training on in-store experiences, products, and systems to remain customer-ready, then partner with nearby locations to support onboarding and device support. Perform store operations including opening/closing procedures, securing kiosk assets, and carrying keys. Follow up with customers to drive sales activity and build loyalty.