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T-MobilePosted 1 month ago

Mobile Associate, Store-In-Store - Retail Sales

$37,440–$37,440 year

On-siteO'Fallon, Illinois, United States

Part TimeEntry LevelLarge

Job Summary

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to identify needs and recommend wireless solutions. Demonstrate product knowledge through consultative selling techniques, manage onboarding processes, and build relationships to drive sales activity and capture referrals. Complete required training on systems and processes, perform store operations including opening, closing, and kiosk security, and partner with nearby locations for customer support. Follow up with customers to manage Be Back processes and exceed performance targets while maintaining quality of sale metrics.

Required Qualifications

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Coaching
  • Communication
  • Consultative Selling
  • Customer Communications
  • Customer Education
  • Customer Engagement
  • Customer Needs Identification
  • Customer Referrals
  • Customer Satisfaction Management
  • Customer Service
  • Leadership
  • Product Knowledge
  • Relationship Building
  • Sales
  • Sales Prospecting
  • Sales Techniques
  • At least 18 years of age
  • Legally authorized to work in the United States

Desired Qualifications

  • Retail environment

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