Mobile Associate, Store in Store - Retail Sales, Bilingual
$37,440–$37,440 year
On-siteProvo, Utah, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction, while following up to capture referrals and manage Be Back processes. Perform store operations including opening and closing procedures, securing kiosk assets, and partnering with nearby locations to support customer onboarding. Complete required training on products, systems, and processes, then review personal results and promotions to remain customer ready.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Retail environment
- At least 18 years of age
- Legally authorized to work in the United States
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
Desired Qualifications
- Retail environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.