Mobile Associate, Store in Store - Retail Sales, Bilingual

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by guiding users to utilize the T-Mobile app, and capture referrals while managing "Be Back" processes. Perform store operations including opening/closing procedures, securing kiosk assets, and partnering with nearby locations for customer onboarding and support. Review personal results and promotions daily to remain customer ready, proactively prospect for sales, and follow up on existing accounts to exceed performance targets.