Mobile Associate, Store-in-Store - Retail Sales, Bilingual Spanish

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through solution-based selling techniques, deepen relationships by guiding users on self-service and app utilization, and capture referrals while managing Be Back processes. Complete training on products, systems, and in-store procedures, then partner with nearby locations to support onboarding, device support, and account servicing. Perform store operations including opening/closing, kiosk asset security, and skills sharing. Review personal results and promotions daily to remain customer-ready.