Mobile Associate, Store-in-Store - Retail Sales, Bilingual Spanish Preferred
$37,440–$37,440 year
On-siteKaty, Texas, United States
Job Summary
Proactively engage with customers in high-traffic retail environments by using digital self-serve tools, educating clients on T-Mobile solutions, and recommending wireless products. Identify customer needs through consultative selling techniques, manage Be Back processes, capture referrals, and follow up to drive sales activity. Perform store operations including opening and closing procedures, securing kiosk assets, and carrying keys to cabinets. Partner with nearby store locations to fully onboard customers and share skills through knowledge exchange. Complete training on in-store experiences, new products, and systems to ensure readiness.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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