Mobile Associate, Store-in-Store - Retail Sales, Bilingual Spanish Preferred
$37,440–$37,440 year
On-siteKaty, Texas, United States
Job Summary
Proactively engage with customers in high-traffic retail locations to demonstrate T-Mobile solutions, identify needs, and recommend wireless products using digital self-serve tools. Complete onboarding procedures for new customers, manage store operations including kiosk security, and partner with nearby teams to support account servicing. Build relationships with existing and potential customers by following up on referrals, capturing leads, and driving sales activity through consultative selling techniques. Review daily promotions and system updates to remain customer-ready while maintaining quality of sale metrics.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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