Mobile Associate, Store in Store, Retail Sales | Bilingual, Preferred
$40,560–$40,560 year
On-siteLakewood, California, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, partner with nearby stores to onboard customers, and manage Be Back processes to capture referrals. Perform store operations including opening and closing procedures, securing kiosk assets, and executing price overrides for specialty offers. Complete required training on products, systems, and the in-store experience while continuously reviewing personal results and promotions to exceed sales targets.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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