Mobile Associate, Store in Store, Retail Sales | Bilingual, Preferred

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools and solution-based selling to demonstrate T-Mobile products and services. Identify customer needs, recommend wireless solutions, and onboard customers to utilize the T-Mobile app while building rapport and loyalty. Complete training on in-store experiences, products, and systems; review personal results and promotions to remain customer-ready. Partner with nearby store locations for onboarding, perform store operations including opening/closing procedures, and manage kiosk asset security. Proactively reach out to prospects, follow up with customers, capture referrals, and execute price overrides for specialty offers.