Mobile Associate, Store-in-Store - Retail Sales, Bilingual Preferred
$37,440–$37,440 year
On-siteHiram, Georgia, United States
Job Summary
Proactively engage with customers in high-traffic retail locations to educate them on T-Mobile solutions, identify needs, and recommend wireless products using digital self-serve tools. Demonstrate value through consultative selling techniques, follow up on referrals, and manage the "Be Back" process to deepen relationships with existing and new clients. Complete onboarding procedures for customers, partner with nearby stores for support, and execute store operations including opening, closing, and securing kiosk assets. Review daily results and promotions to remain customer-ready, while performing price overrides for specialty offers and building rapport to drive sales activity.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Coaching
- Communication
- Consultative Selling
- Customer Communications
- Customer Education
- Customer Engagement
- Customer Needs Identification
- Customer Referrals
- Customer Satisfaction Management
- Customer Service
- Leadership
- Product Knowledge
- Relationship Building
- Sales
- Sales Prospecting
- Sales Techniques
- At least 18 years of age
- Legally authorized to work in the United States
Desired Qualifications
- Retail environment
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