Mobile Associate, Store-in-Store
$41,600–$41,600 year
On-site · Dickson City, Pennsylvania, United States
Job Summary
Mobile Associate, Store-in-Store engages with customers in a highly-traffic retail environment, using digital tools to educate customers and demonstrate the value of T-Mobile solutions. Responsibilities include identifying customer needs, employing solution-based selling, onboarding customers to self-serve tools and the T-Mobile app, completing training on products and processes, maintaining customer readiness, partnering with nearby stores for onboarding, and supporting store operations (opening/closing, securing assets). The role emphasizes customer engagement, relationship building, and delivering exceptional service to meet quality-of-sale metrics, with an emphasis on sales, customer education, and product knowledge. Required qualifications include a High School Diploma/GED and at least 6 months of customer service or sales experience; travel is not specified as a requirement, and the position offers hourly pay with training pay and potential incentives.
Required Qualifications
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred.
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