Mobile Associate, Store-in-Store, Bilingual - Spanish
$40,560–$40,560 year
On-siteNorwalk, California, United States
Job Summary
Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate clients and demonstrate T-Mobile solutions. Identify customer needs through solution-based selling techniques, recommending wireless products and onboarding solutions to deepen relationships and ensure satisfaction. Partner with nearby store locations to fully onboard customers, perform skills practice, knowledge sharing, and store operations including opening, closing, and securing kiosk assets. Review personal results and promotions on the Hub to remain customer-ready, while following up on referrals and managing Be Back processes.
Required Qualifications
- High School Diploma/GED
- 6 months of customer service and/or sales experience
- Retail environment experience
- At least 18 years of age
- Legally authorized to work in the United States
- Customer Satisfaction
- Customer advocate
- Team Building
- Retail Sales
- Bilingual - Spanish
Desired Qualifications
- Customer service and/or sales experience
- Retail environment
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