Mobile Associate, Store-In-Store, Bilingual Preferred Spanish - Retail Sales

Proactively engage with customers in high-traffic retail environments, using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while exceeding sales and quality metrics. Complete training on in-store experiences, products, and systems; review personal results and promotions daily to remain customer-ready. Partner with nearby stores for onboarding, perform opening/closing procedures including kiosk security, and proactively prospect for new business. Follow up with customers to capture referrals, manage return processes, and build loyalty. Carry keys for kiosk cabinets, report lost assets, and collaborate with leadership teams to support the full customer journey from account setup to device support.