Mobile Associate, Store in Store, Bilingual, Preferred | Spanish, Retail Sales
$41,600–$41,600 year
On-site · Union, New Jersey, United States
Job Summary
Mobile Associate, Store-in-Store role at T-Mobile responsible for proactive customer engagement in a high-traffic retail environment, educating customers on wireless solutions, demonstrating products, onboarding customers to self-serve tools and apps, and driving sales while meeting quality of sale metrics. Responsibilities include building rapport, identifying customer needs, using solution-based selling, collaborating with nearby store locations, supporting store operations and asset security, and ensuring an exceptional customer experience. Requires high school diploma/GED and 6 months of customer service and/or sales experience; bilingual Spanish proficiency is preferred. Compensation includes base pay with incentives, and comprehensive benefits; travel not required as a primary job function. The position emphasizes coaching, communication, product knowledge, and relationship-building skills.
Required Qualifications
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred.
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