Mobile Associate, Store-In-Store, Bilingual Preferred - Retail Sales

Proactively engage with customers in high-traffic retail environments using digital self-serve tools to educate, demonstrate, and recommend T-Mobile wireless solutions. Identify customer needs through consultative selling techniques, build rapport, and deepen relationships by guiding users on utilizing the T-Mobile app for self-service. Complete on-the-job training on products, systems, and store operations, while performing opening/closing procedures, securing kiosk assets, and reporting lost items. Partner with nearby locations to onboard customers, manage price overrides for specialty offers, and follow up on referrals and "Be Back" processes to drive sales activity.