Mobile Associate, Store-in-Store, Bilingual Preferred - Retail Sales

Proactively engage with customers in high-traffic retail environments by using digital self-serve tools, educating clients on T-Mobile solutions, and recommending wireless products. Identify customer needs through consultative selling techniques to deepen relationships and ensure satisfaction while managing Be Back processes and capturing referrals. Partner with nearby store locations to fully onboard customers, perform opening and closing procedures including kiosk asset security, and execute price overrides for specialty offers. Complete training on new skills and systems, review personal results and promotions, and continuously improve service delivery to exceed expectations.