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T-MobilePosted 3 weeks ago

Mobile Associate, Store-in-Store, Bilingual Preferred Chinese or Korean - Retail Sales

$37,440–$37,440 year

On-siteDuluth, Georgia, United States

Part TimeEntry LevelLarge

Job Summary

Proactively engage with a broad range of customers in a high-traffic retail environment using digital self-serve tools to educate and recommend wireless solutions. Identify customer needs through consultative selling techniques, deepen relationships by following up on referrals, and manage Be Back processes. Complete training on new products and systems, review personal results and promotions daily, and partner with nearby stores to fully onboard customers. Perform store operations including opening and closing procedures, securing kiosk assets, and carrying keys. Exceed sales targets by proactively reaching out to potential customers and executing price overrides for specialty offers.

Required Qualifications

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Retail environment
  • Coaching
  • Communication
  • Consultative Selling
  • Customer Communications
  • Customer Education
  • Customer Engagement
  • Customer Needs Identification
  • Customer Referrals
  • Customer Satisfaction Management
  • Customer Service
  • Leadership
  • Product Knowledge
  • Relationship Building
  • Sales
  • Sales Prospecting
  • Sales Techniques
  • At least 18 years of age
  • Legally authorized to work in the United States

Desired Qualifications

  • Chinese or Korean language skills

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