Mobile Associate - Retail Sales

Engage customers and facilitate their technology and service needs in a fast-paced retail environment by building product knowledge and demonstrating network coverage, service plans, and product features. Deliver personalized technology solutions using digital tools to enhance customer understanding and engagement while collaborating with colleagues across channels to support a seamless customer experience. Complete required training to build knowledge of retail processes, systems, and wireless technology innovations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. This role fosters strong customer relationships and loyalty, with opportunities to promote to Mobile Expert after on-the-job training.