Mobile Associate - Retail Sales
$37,440–$37,440 year
On-siteWapakoneta, Ohio, United States
Job Summary
Deliver personalized technology and service solutions by engaging customers, demonstrating network coverage, and recommending service plans using digital tools. Build product knowledge through required training on retail processes and wireless innovations while collaborating with colleagues to ensure a seamless customer experience. Complete on-the-job training within the first 90 days to earn hourly training pay, then promote to Mobile Expert status. This role supports retail operations at T-Mobile's flagship stores, fostering strong customer relationships and loyalty in a fast-paced environment.
Required Qualifications
- High School Diploma/GED
- At least 18 years of age
- Legally authorized to work in the United States
- Change Agility
- Communication
- Customer Problem Solving
- Customer Service
- Engaging People
- Multitasking
- Sales
- Teamwork Orientation
Desired Qualifications
- 6 months of customer service and/or sales experience, Retail environment
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