Mobile Associate - Retail Sales

The Mobile Associate - Retail Sales role supports retail operations by engaging customers, building product knowledge, demonstrating wireless solutions, and assisting customers throughout their shopping journey. Responsibilities include delivering personalized technology and service solutions, using digital tools to explain network coverage and service plans, completing training to learn retail processes and wireless technology, and collaborating with colleagues across channels to ensure a seamless customer experience. Key skills include customer service, communication, problem solving, sales, adaptability to change, teamwork, multitasking, and a customer-focused mindset. The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience; candidate must be at least 18 years old and legally authorized to work in the United States.