Mobile Associate - Retail Sales
$41,600–$41,600 year
On-site · Ellicott City, Maryland, United States
Job Summary
Mobile Associate - Retail Sales at T-Mobile supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. Responsibilities include building product knowledge, demonstrating technology solutions, assisting customers throughout their shopping journey, developing skills in customer interaction, digital tool usage, and service plan recommendations. Collaborates with colleagues across channels to deliver a seamless customer experience and contribute to team initiatives; participates in required training to build knowledge of retail processes, systems, and wireless technology innovations.
Required Qualifications
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
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