Mobile Associate - Retail Sales
$37,440–$37,440 year
On-siteAlbany, New York, United States
Job Summary
Deliver personalized technology and service solutions by engaging customers, demonstrating network coverage and product features, and recommending service plans. Utilize digital tools to enhance customer understanding while building proficiency in retail processes, systems, and wireless technology innovations through required on-the-job training. Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives as needed. Complete all mandatory training to develop skills in customer interaction, digital tool usage, and effective service plan recommendations.
Required Qualifications
- High School Diploma/GED
- At least 18 years of age
- Legally authorized to work in the United States
- Change Agility
- Communication
- Customer Problem Solving
- Customer Service
- Engaging People
- Multitasking
- Sales
- Teamwork Orientation
Desired Qualifications
- 6 months of customer service and/or sales experience
- Retail environment
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